This is the privacy notice of The OmniPro Group. In this document, “we” or “us” refers to OmniPro Practice Support Limited, OmniPro Corporate Consultants Limited, OmniPro Education & Training Limited, OmniPro Tax And Legal Limited, OmniPro Strategic Solutions Limited, CPDStore Limited & OmniPro Communications Limited. Company details as follows:

  • OmniPro UK Limited Registered Office – 20-22 Wenlock Road, London, N1 7GU. Registered in the United Kingdom No: 05883054
  • OmniPro Practice Support Limited Registered Office – Main Street, Ferns, Enniscorthy, Co. Wexford. Registered in Ireland No: 362989
  • OmniPro Corporate Consultants Limited Registered Office – Main Street, Ferns, Enniscorthy, Co. Wexford. Registered in Ireland No: 381178
  • OmniPro Education & Training Limited Registered Office – Main Street, Ferns, Enniscorthy, Co. Wexford. Registered in Ireland No: 381177
  • CPDStore Limited Registered Office – Main Street, Ferns, Enniscorthy, Co. Wexford. Registered in Ireland No: 493158
  • OmniPro Tax And Legal Limited Registered Office – Main Street, Ferns, Enniscorthy, Co. Wexford. Registered in Ireland No: 647163
  • OmniPro Strategic Solutions Limited Registered Office – Main Street, Ferns, Enniscorthy, Co. Wexford. Registered in Ireland No: 422484
  • OmniPro Management Solutions Limited Registered Office – Main Street, Ferns, Enniscorthy, Co. Wexford. Registered in Ireland No: 357729

This is a notice to tell you our policy about all information that we record about you. It covers both information that could identify you and information that could not. We are extremely concerned to protect your privacy and confidentiality. We understand that all users of our web site are quite rightly concerned to know that their data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party. Our policy is both specific and strict. It complies with Irish law. If you think our policy falls short of your expectations or that we are failing to abide by our policy, do please tell us. We regret that if there are one or more points below with which you are not happy with, your only recourse is to leave our web site immediately. Except as set out below, we do not share, or sell, or disclose to a third parties, any personal information collected at this site. Here is a list of the information we collect from you, either through our web site or because you give it to us in some other way, and why it is necessary to collect it:

1. Basic identification and contact information, such as your name and contact details.

Basic identification and contact information, such as your name and contact details. This information is used:

  • to provide you with the services which you request;
  • for verifying your identity for security purposes;
  • for marketing our services and products;
  • information which does not identify any individual may be used in a general way by us or third parties, to provide class information, for example
  • relating to demographics or usage of a particular page or service.

2. Market place information

When we obtain information from you specifically to enable you to buy a service offered on our web site by some other person, we assume that in giving us your information, you are also giving us permission to pass it to the relevant person.

3. Your domain name and e-mail address

When we obtain information from you specifically to enable you to buy a service offered on our web site by some other person, we assume that in giving us your information, you are also giving us permission to pass it to the relevant person.

4. Information you post on our website

When we obtain information from you specifically to enable you to buy a service offered on our web site by some other person, we assume that in giving us your information, you are also giving us permission to pass it to the relevant person.

5. Website usage information

We may use software embedded in our website (such as JavaScript) to collect information about which pages you view and how you reach them, what you do when you visit a page, the length of time you remain on the page, and how we perform in providing content to you. We do not presently associate such information with an identifiable person.

6. Financial information relating only to your credit cards

This information is never taken by us through our website. At the point of payment, you are transferred to a secure page on the website of WorldPay or PayPal or some. That page may be dressed in our “livery”, but it is not controlled by us. Our staff and contractors never have access to it.

7. Financial information about your direct debit or your credit cards

When you have agreed to set up a direct debit arrangement, the information you have given to us is passed to our own bank (Bank of Ireland) for processing according to our instructions. We do not keep a copy. We are registered under the direct debit guarantee scheme. (This provides for the customer's bank to refund disputed payments without question, pending further investigation. Direct debits can only be set up for payments to beneficiaries that are approved “originators” of direct debits. In order to be approved, these beneficiaries are subjected to careful vetting procedures. Once approved, they are required to give indemnity guarantees through their banks.)

8. Credit reference

To assist in combating fraud, we share information with credit reference agencies so far as it relates to clients or customers who instruct their credit card issuer to cancel payment to us without having first provided an acceptable reason to us and given us the opportunity to refund their money.

9. Business and personal information

This includes all information given to us in the course of your business and ours, such as information you give us in your capacity as our client. We undertake to preserve the confidentiality of the information and of the terms of our relationship. It is not used for any other purpose. We expect you to reciprocate this policy. We keep information which forms part of our business record for minimum of six years. That is because we may need it in some way to support a claim or defence in court. That is also the period within which our tax collecting authorities may demand to know it.

10. Third party advertising

Third parties may advertise on our web site. In doing so, those parties, their agents or other companies working for them may use technology that automatically collects your IP address when they send an advertisement that appears on our site to your browser. They may also use other technology such as cookies or JavaScript to personalise the content of, and to measure the performance of their adverts. We do not have control over these technologies or the data that these parties obtain. Accordingly, this privacy notice does not cover the information practices of these third parties.

11. Cookies

This includes all information given to us in the course of your business and ours, such as information you give us in your capacity as our client. We undertake to preserve the confidentiality of the information and of the terms of our relationship. It is not used for any other purpose. We expect you to reciprocate this policy. This website uses cookies. We use cookies to provide you with personalised content and relevant follow-up, to provide social media features and to analyse our traffic. You consent to our cookies if you continue to use our website. Cookies are small text files that can be used by websites to make a user's experience more efficient. The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages. You can at any time change or withdraw your consent from the Cookie Declaration on our website. Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy. Your consent applies to the following domains: omnipro.co.uk

Your current state: Allow all cookies (Necessary, Preferences, Statistics, Marketing).

Your consent ID: G17DDdJaTzkaIxOnmhWpgogCwq0i1ryOEzM124JdfiB2JWaru3336Q== Consent date: Thursday, June 18, 2020, 04:10:27 PM GMT+1

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Cookie declaration last updated on 16/06/2020 by Cookiebot: Necessary (29)

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

NameProviderPurposeExpiryType
__cf_bm [x2]

Click Funnels Zendesk

This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.1 dayHTTP Cookie
__cfduid

omnipro.ie

Used by the content network, Cloudflare, to identify trusted web traffic.29 daysHTTP Cookie
__cfruid

Zendesk

This cookie is a part of the services provided by Cloudflare – Including load-balancing, deliverance of website content and serving DNS connection for website operators.SessionHTTP Cookie
__stripe_mid

Stripe

This cookie is necessary for making credit card transactions on the website. The service is provided by Stripe.com which allows online transactions without storing any credit card information.1 yearHTTP Cookie
__stripe_sid

Stripe

This cookie is necessary for making credit card transactions on the website. The service is provided by Stripe.com which allows online transactions without storing any credit card information.1 dayHTTP Cookie
__zlcstore

Zendesk

This cookie is necessary for the chat-box function on the website to function.PersistentHTML Local Storage
AWSALB

Zendesk

Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience.6 daysHTTP Cookie
AWSALBCORS

Zendesk

Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience.6 daysHTTP Cookie
CookieConsent

Cookiebot

Stores the user's cookie consent state for the current domain1 yearHTTP Cookie
device_view

Typeform

This cookie is used to determine which type of device the visitor is using, so the website can be properly formatted.29 daysHTTP Cookie
GCLB [x2]

Keap Infusion Software

This cookie is used in context with load balancing – This optimizes the response rate between the visitor and the site, by distributing the traffic load on multiple network links or servers.1 dayHTTP Cookie
https://q.stripe.com/

Stripe

This cookie is necessary for making credit card transactions on the website. The service is provided by Stripe.com which allows online transactions without storing any credit card information.SessionPixel Tracker
JSESSIONID [x3]

Keap Infusion Software

Preserves users states across page requests.SessionHTTP Cookie
m

Stripe

Determines the device used to access the website. This allows the website to be formatted accordingly.2 yearsHTTP Cookie
PHPSESSID [x2]

Typeform omnipro.ie

Preserves user session state across page requests1 dayHTTP Cookie
wc_cart_created

omnipro.ie

Necessary for the shopping cart functionality on the website.SessionHTML Local Storage
wc_cart_hash_#

omnipro.ie

PendingPersistentHTML Local Storage
wc_fragments_#

omnipro.ie

PendingSessionHTML Local Storage
woocommerce_cart_hash

omnipro.ie

Necessary for the shopping cart functionality on the website to remember the chosen products – This also allows the website to promote related products to the visitor, based on the content of the shopping cart.SessionHTTP Cookie
woocommerce_items_in_cart

omnipro.ie

Necessary for the shopping cart functionality on the website to remember the chosen products – This also allows the website to promote related products to the visitor, based on the content of the shopping cart.SessionHTTP Cookie
wordpress_test_cookie

omnipro.ie

Used to check if the user's browser supports cookies.SessionHTTP Cookie
wp_woocommerce_session_#

omnipro.ie

Pending1 dayHTTP Cookie
XSRF-TOKEN

app.searchie.io

Ensures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor.69 daysHTTP Cookie
ZD-suid

Zendesk

Unique id that identifies the user's session.PersistentHTML Local Storage

Preferences (4) Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

NameProviderPurposeExpiryType
lang [x2]

LinkedIn

Remembers the user's selected language version of a websiteSessionHTTP Cookie
plyr

app.searchie.io

Necessary for the implementation of video-content on the website.PersistentHTML Local Storage
ZD-store

Zendesk

Registers whether the self-service-assistant Zendesk Answer Bot has been displayed to the website user.PersistentHTML Local Storage

Statistics (15) Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

NameProviderPurposeExpiryType
_ga [x3]

omnipro.ie Powr Typeform

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.2 yearsHTTP Cookie
_gat [x2]

omnipro.ie Typeform

Used by Google Analytics to throttle request rate1 dayHTTP Cookie
_gid [x3]

omnipro.ie Powr Typeform

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.1 dayHTTP Cookie
ahoy_visit

Powr

Registers statistical data on visitors' behaviour on the website. Used for internal analytics by the website operator.1 dayHTTP Cookie
ahoy_visitor

Powr

Registers statistical data on visitors' behaviour on the website. Used for internal analytics by the website operator.2 yearsHTTP Cookie
ajs_anonymous_id

Typeform

This cookie is used to count how many times a website has been visited by different visitors – this is done by assigning the visitor an ID, so the visitor does not get registered twice.PersistentHTML Local Storage
collect

Google

Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels.SessionPixel Tracker
vuid

Vimeo

Collects data on the user's visits to the website, such as which pages have been read.2 yearsHTTP Cookie
ZD-buid

Zendesk

Unique id that identifies the user on recurring visits.PersistentHTML Local Storage
ZD-currentTime

Zendesk

Registers the date and time for the user's latest visit to the website.SessionHTML Local Storage

Marketing (18) Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

NameProviderPurposeExpiryType
__Host-GAPS

Google

Pending2 yearsHTTP Cookie
__tld__

Typeform

Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.SessionHTTP Cookie
__zlcmid

Zendesk

Preserves users states across page requests.1 yearHTTP Cookie
_fbp

omnipro.ie

Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.3 monthsHTTP Cookie
ads/ga-audiences

Google

Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites.SessionPixel Tracker
attribution_user_id

Typeform

Used in context with the website's pop-up questionnaires and messengering. The data is used for statistical or marketing purposes.1 yearHTTP Cookie
bcookie

Typeform

Used by the social networking service, LinkedIn, for tracking the use of embedded services.2 yearsHTTP Cookie
bscookie

Typeform

Used by the social networking service, LinkedIn, for tracking the use of embedded services.2 yearsHTTP Cookie
fr

Facebook

Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.3 monthsHTTP Cookie
GAPS

Google

Used by Google to identify the user when sharing content with a Google +1 button.2 yearsHTTP Cookie
IDE

Google

Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.1 yearHTTP Cookie
InfusionsoftTrackingCookie

Keap

Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant.1 yearHTTP Cookie
lidc

Linkedin

Used by the social networking service, LinkedIn, for tracking the use of embedded services.1 dayHTTP Cookie
lissc

Linkedin

Used by the social networking service, LinkedIn, for tracking the use of embedded services.1 yearHTTP Cookie
pagead/1p-user-list/#

Google

PendingSessionPixel Tracker
test_cookie

Google

Used to check if the user's browser supports cookies.1 dayHTTP Cookie
tr

Facebook

Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.SessionPixel Tracker
UserMatchHistory

Linkedin

Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.29 daysHTTP Cookie

Unclassified (79) Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.

NameProviderPurposeExpiryType
ahoy_unique_15787463

Powr

Pending1 dayHTTP Cookie
ahoy_unique_15787491

Powr

Pending1 dayHTTP Cookie
ahoy_unique_16514649

Powr

Pending1 dayHTTP Cookie
ahoy_unique_16514725

Powr

Pending1 dayHTTP Cookie
ahoy_unique_16514888

Powr

Pending1 dayHTTP Cookie
ahoy_unique_16514908

Powr

Pending1 dayHTTP Cookie
ahoy_unique_16514932

Powr

Pending1 dayHTTP Cookie
ahoy_unique_16514970

Powr

Pending1 dayHTTP Cookie
ahoy_unique_16515017

Powr

Pending1 dayHTTP Cookie
ahoy_unique_16515031

Powr

Pending1 dayHTTP Cookie
ahoy_unique_16515199

Powr

Pending1 dayHTTP Cookie
ahoy_unique_16515218

Powr

Pending1 dayHTTP Cookie
ahoy_unique_17506214

Powr

Pending1 dayHTTP Cookie
ahoy_unique_17506318

Powr

Pending1 dayHTTP Cookie
ahoy_unique_18321221

Powr

Pending1 dayHTTP Cookie
ahoy_unique_18321271

Powr

Pending1 dayHTTP Cookie
ahoy_unique_18423167

Powr

Pending1 dayHTTP Cookie
ahoy_unique_18423189

Powr

Pending1 dayHTTP Cookie
ahoy_unique_18477238

Powr

Pending1 dayHTTP Cookie
ahoy_unique_18477348

Powr

Pending1 dayHTTP Cookie
ahoy_unique_18523742

Powr

Pending1 dayHTTP Cookie
ahoy_unique_18523813

Powr

Pending1 dayHTTP Cookie
ahoy_unique_18624114

Powr

Pending1 dayHTTP Cookie
ahoy_unique_18706268

Powr

Pending1 dayHTTP Cookie
ahoy_unique_18706280

Powr

Pending1 dayHTTP Cookie
ahoy_unique_18808538

Powr

Pending1 dayHTTP Cookie
ahoy_unique_18996149

Powr

Pending1 dayHTTP Cookie
ahoy_unique_18996301

Powr

Pending1 dayHTTP Cookie
ahoy_unique_19106785

Powr

Pending1 dayHTTP Cookie
ahoy_unique_19201710

Powr

Pending1 dayHTTP Cookie
ahoy_unique_19201734

Powr

Pending1 dayHTTP Cookie
ahoy_unique_19479176

Powr

Pending1 dayHTTP Cookie
ahoy_unique_19807088

Powr

Pending1 dayHTTP Cookie
ahoy_unique_19919593

Powr

Pending1 dayHTTP Cookie
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Powr

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Powr

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ahoy_unique_20216993

Powr

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Powr

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Powr

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ahoy_unique_20414000

Powr

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ahoy_unique_20414038

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Powr

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Powr

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Powr

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ahoy_unique_21493088

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Powr

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Powr

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Powr

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Powr

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Powr

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ahoy_unique_21928511

Powr

Pending1 dayHTTP Cookie
b1g1_session

B1G1

Pending1 dayHTTP Cookie
CloudFront-Key-Pair-Id

searchie.io

Pending5 yearsHTTP Cookie
CloudFront-Policy

searchie.io

Pending5 yearsHTTP Cookie
CloudFront-Signature

searchie.io

Pending5 yearsHTTP Cookie
events/1/#

New Relic

PendingSessionPixel Tracker
ia_leadsource

omnipro.ie

Pending30 daysHTTP Cookie
remember_audience_59ba36addc2b2f9401580f014c7f58ea4e30989d

app.searchie.io

Pending5 yearsHTTP Cookie
searchie_session

app.searchie.io

Pending69 daysHTTP Cookie
segmentio.#.ack

Typeform

PendingPersistentHTML Local Storage
segmentio.#.inProgress

Typeform

PendingPersistentHTML Local Storage
segmentio.#.queue

Typeform

PendingPersistentHTML Local Storage
segmentio.#.reclaimEnd

Typeform

PendingPersistentHTML Local Storage
segmentio.#.reclaimStart

Typeform

PendingPersistentHTML Local Storage
wfacp_checkout_page_id

omnipro.ie

PendingPersistentHTML Local Storage
wfocu_si

omnipro.ie

Pending1 dayHTTP Cookie

We keep information which forms part of our business record for minimum of six years. That is because we may need it in some way to support a claim or defence in court. That is also the period within which our tax collecting authorities may demand to know it.

12. Complaining

When we receive a complaint, we record all the information you have given to us. We use that information to resolve your complaint. If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and, if we do, what that information is. We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.

13. Third party content

Third parties may advertise on our web site. In doing so, those parties, their agents or other companies working for them may use technology that automatically collects your IP address when they send an advertisement that appears on our site to your browser. They may also use other technology such as cookies or JavaScript to personalise the content of, and to measure the performance of their adverts. We do not have control over these technologies or the data that these parties obtain. Accordingly, this privacy notice does not cover the information practices of these third parties.

14. Job application and employment

If you send us information in connection with a job application, we may keep it for up to three years in case we decide to contact you at a later date. If we employ you, we collect information about you and your work from time to time throughout the period of your employment. This information will be used only for purposes directly relevant to your employment. After your employment has ended, we will keep your file for six years before destroying or deleting it.

15. Content you provide to us

If you provide information to us with a view to it being read, copied, downloaded or used by other people, we accept no responsibility for what that third party may do with it. It is up to you to satisfy yourself about the privacy level of every person who might see your information. If it is available to the entire World, you have no control whatever as to how it is used.

16. Information we obtain from third parties

Although we do not disclose your personal information to any third party (except as set out in this notice), we do receive data which is indirectly made up from your personal information, from software services. No such information is identifiable to you.

17. Affiliate information

This is information given to us by you in your capacity as an affiliate of us or a customer or client of ours. Such information is retained for business use only. We undertake to preserve the confidentiality of the information and of the terms of our relationship. It is not used for any other purpose. We expect any affiliate to agree to reciprocate this policy. As an exception to this, we have the right to disclose your first name and URL of your affiliate connection to other affiliates and to any other person or organisation, on and off site. The reason is solely to enable us to mention winners and others whose performance as an affiliate is in some way outstanding.

18. Use of site by children

We do not market to children, nor do we sell products or services for purchase by children. If you are under 18, you may use our site only with consent from a parent or guardian.

19. Disclosure to Government and their agencies

We are subject to the law like everyone else. We may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.

20. Managing your personal information

At any time you may review or update your personal information that we hold about you, by contacting us at the address below. To better safeguard your information, we will also take reasonable steps to verify your identity before granting access or making corrections to your information.

21. Sale of your personal information

Except as specified above, we do not rent, sell or otherwise disclose any of your information to any person outside our business.

22. Data may be “processed” outside Ireland

Our web sites are hosted in Ireland. We also use outsourced services in countries outside the EU from time to time in other aspects of our business. Accordingly, data obtained within Ireland may be “processed” outside the Ireland and data obtained in any other country may be processed within or outside that country.

Countries outside of the European Economic Area (EEA) do not always offer the same levels of protection to your personal data, so European law has prohibited transfers of personal data outside of the EEA unless the transfer meets certain criteria.

Many of our third parties service providers are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA. Whenever we transfer your personal data out of the EEA, we do our best to ensure a similar degree of security of data by ensuring at least one of the following safeguards is implemented:

  • We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission; or
  • Where we use certain service providers, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has in Europe; or
  • Where we use providers based in the United States, we may transfer data to them if they are part of the EU-US Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the US.

If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.

Please email us at privacy@omnipro.co.uk if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.

23. Compliance with the law

This confidentiality policy has been compiled so as to comply with the law of every jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your country, we should like to hear from you, but ultimately it is your choice as to whether you wish to use our website.

Please read Microsoft Office 365 privacy policy at https://privacy.microsoft.com/en-gb/privacystatement

24. Removal of your information

If you wish us to remove personal information from our web site, you may contact us at privacy@omnipro.co.uk To better safeguard your information, we will also take reasonable steps to verify your identity before granting access or making corrections to your information. If you have any question regarding the privacy policy, please contact us at privacy@omnipro.co.uk

25. You have the right to lodge a complaint regarding our use of your data

Please tell us first, so we have a chance to address your concerns. If we fail in this, you can address any complaint to the Irish Data Protection Commissioner's Office, you can find their contact details directly below.

Commissioner

Helen Dixon

Postal Address

Canal House Station Road Portarlington R32 AP23 Co. Laois

Telephone

+353 57 8684800 +353 (0)761 104 800

Lo Call Number

1890 252 231

Fax

+353 57 868 4757

Email

info@dataprotection.ie

In the UK this is the Information Commissioner's Office (ICO) – www.ico.org.uk